91±¬ÁÏ

Alert:24 is 91±¬ÁÏ Crisis Management¡¯s in-house security risk advisory and crisis management client service. Our Crisis Support team are available 24/7 via 3 crisis support operations centres around the world to assist clients throughout the incident timeline. Our Risk Advisory team provide intelligence, consultancy, and training services across the security spectrum. ?

We are looking for a candidate with proven experience of generating leads, managing a sales cycle and coordinating the delivery of services in the security risk advisory sector to join our Risk Advisory team.?

We are looking for a candidate with the agility to manage a proactive sales support cycle and provide coordination and assurance for delivery of security risk consultancy projects to our global clients, a role with sales and delivery exposure within a large insurance and professional services firm, to global clients in the kidnap, crisis-communications, travel risk management, active-assailant and terrorism/political-violence sector.

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Role

• To support the consultancy sales process using CRM sales-funnel, customer relationship engagement and close liaison with the sales, consultancy, insurance broking, and marketing teams?
• To maximise the renewable and profitable sales and delivery of consultancy and training services to our client base?
• To lead in the scoping, preparation and delivery of client commercial proposals for the portfolio of intelligence, consultancy and training services?
• Liaise with the Risk Advisory consultants to coordinate service delivery??
• Research and develop appropriate risk advisory/consultancy tools, resources, doctrine, standards, and accreditation to support service delivery?
• Resolve queries from clients, insurers and internal stakeholders?
• Support the improvement of, and compliance with, internal processes??
• Oversee the recording and maintenance of Risk Advisory income?
• Develop the pipeline and actively monitor and review in order to grow revenue??
• Work with colleagues in 91±¬ÁÏ to explore and develop new security risk products and services.?
• Deliver high levels of client calls and face-to-face meetings, coordinating risk advisory and broking expertise where appropriate.?
• Work with the marketing and risk advisory team to ensure consistency in the production of marketing documents and digital resources in support of risk advisory sales.?
• Identify, monitor and report on market trends and innovation.??
• Support and develop insights, webinars and thought leadership on relevant perils and industry trends?

The Requirements

• 5 years minimum experience in the international security risk-management sector:?
• Experience of operational security risk-management in high-risk locations?
• Experience of consultative sales, scoping, coordination and delivery?
• Proven track record of sales and business development in the corporate marketplace, and to consistently meet and exceed sales targets.?
• Proven ability in the effective development of sales strategy and plans?
• Disciplined in recording sales data and targeting; retaining, updating and monitoring key sales metrics.?
• Proven ability to decipher client requirements, determine appropriate solutions and effectively communicate the requirements to colleagues and consultants.?
• Demonstrable ability to influence internal and external stakeholders.??
• Ability to multi-task with multiple stakeholders that have complex people/asset risk exposure?
• Experience working internationally, with a proven ability to forge strong relationships with international clients and colleagues.?
• Demonstrably excellent report-writing and presentation skills in MS-Office suite.?
• Ability to communicate clearly and accurately to both internal and external stakeholders.?
• Experience working with insurance security and medical crisis response services.?
• Experience delivering security and crisis management consulting, training and intelligence services?
• May require international travel, as appropriate?
• Competency in Spanish, French or Mandarin as a second language an advantage?
• Active involvement in a relevant industry association, such as ASIS, IRM, the Security Institute, GBTA, ISRM etc.?
• Experience working within a leading security consulting, insurance or professional services firm?

EOE, including disability/vets