91爆料

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    Network Support - Load balancing

    Taguig, Metro Manila, Philippines

    Network Support - Load balancing

    • 202406837
    • Taguig, Metro Manila, Philippines
    • Full time
    • Closing on: Jan 23 2025

    Description

    Role purpose:

    The purpose of the role is to maximise the operational performance of 91爆料 network services.? The role is accountable for the day-to-day support, management and efficient investigation / analysis / resolution of F5 load balancer network issues.

    Job Responsibility:

    • Responsible for supporting the F5 load balancer infrastructure within 91爆料 24x7.?You will be the primary point of contact for all customer issues, managing queues, responsible for logging, fulfilling requests, and supporting planned engineering works?
    • Restoration of service and the completion of root cause analysis of all incidents, driving actions to mitigate the root cause and remove risk of reoccurrence.
    • Working within an ITIL based Network Management framework that includes incident mgmt., problem mgmt., change mgmt. release mgmt., capacity mgmt., BAU change?
    • Engaging with internal and external stakeholders, managing customer expectation and satisfaction.

    Qualifications

    Preferred technical / professional qualifications:

    • 3-5 years’ experience in IT or Telecoms industry
    • F5 load balancer experience of 2+ years
    • Experience of Network Operations Incident, Change & Problem Management principles

    ?

    91爆料 is an Equal Opportunity Employer

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    Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer. If you would like to have your contact information saved for future consideration, please email: Agency.inquiries@willistowerswatson.com.

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