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    Global SOC L2 Analyst

    Taguig, Metro Manila, Philippines

    Global SOC L2 Analyst

    • 202408561
    • Taguig, Metro Manila, Philippines
    • Cierre el: Apr 3 2025

    Description

    Principal Duties/Responsibilities
    ?

    • Investigate alerts, security incidents and seeking out potential security issues through log analysis, and use of tools such as SIEM, UEBA, EDR, etc.?
    • Ensure that there is a timely response to any cyber incidents to minimise the impact to the business, including interacting with different technical teams and business areas where needed.?
    • Primary escalation point for complex incidents to conduct investigation, and initiate containment actions required.?
    • Escalate high priority or high severity alerts/incidents to escalations team according to the prescribed process.?
    • Safely acquire and preserve the integrity of cyber security data required for incident analysis to help determine the technical/operational impact, root cause(s), scope, and nature of incidents.
    • Escalation point to provide process and/or technical advice for Level 1 analysts.
    • Manages shift workload to make sure they are assigned and handled according to KPI targets.?
    • Prepare and send the end of shift report to Leadership team.?
    • Document, attend and lead the handover call to ensure updates, unassigned tickets, tasks, and incident investigation that needs to be continued by next shift will be communicated.?
    • Perform quality audit for tickets that were handled by Level 1s to ensure incidents were handled according to prescribed processes.?
    • Recommend alert/s for tuning to minimize false positives and improve the businesses¡¯ security posture against attackers and threats.
    • Regularly contribute to the SOC playbooks and knowledgebase with findings from investigations such as different attacker tools, tactics, and procedures which can be applied to future investigations.?
    • Help deliver training to mature skills of new joiners or colleagues.

    Qualifications

    What you will need:

    • You will be working as part of a 24/7 SOC across different locations and therefore you must be a true team player, with the ability and desire to engage with different internal stakeholders and colleagues to deliver the very highest standards of service and support.?
    • 4 - 7 Years¡¯ Experience working as part of a mature cyber defence centre or security operations centre.?
    • To be effective, you need to have great troubleshooting skills, the ability to research problems and the ability to effectively communicate during stressful times, while keeping a cool, calm, and friendly approach when dealing with stakeholders and colleagues.
    • Solid time management skills and be dependable.?
    • Hands on experience of using a SIEM, UEBA, and EDR as a Level 2 security analyst.?
    • Leading Investigations and comfortable talking to stakeholders and colleagues on both a technical and non-technical level
    • Great verbal and written communication skills, and the ability to write reports in a structured methodology.?
    • BSc/MSc in a security field or equivalent experience working within a security related function.?
    • To be inquisitive, with a strong sense of personal responsibility for learning and self-development.?
    • Being able to identify common attack techniques within the context of specific technologies.?
    • Working knowledge of networking protocols/technologies (e.g. TCP, IP, HTTP/HTTPS).?
    • Working knowledge of Unix, Linux, and Windows operating systems.

    Beneficial:?

    • Any relevant security certifications (SSCP, OCSP, Security+, CySA+, etc.).?
    • Any relevant network certifications (Network +, CCNA, etc.).?
    • Knowledge of other key IT fields (such as Web Applications, databases, Active Directory, network security systems such as web proxies, firewalls & data loss protection).?
    • Exposure to attack and penetration methods and tools.?
    • Working knowledge of scripts, tools, or methodologies to enhance our incident investigation and processes (such as Python, PowerShell, etc.).

    91±¬ÁÏ is an Equal Opportunity Employer

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