91±¬ÁÏ

The Role

? ? ?Perform day-to-day GHRS operations, functions and duties ensuring adherence to service level standards and metrics
? ? ?Administer ServiceCentral resolutions based on assigned access and other HR systems-related support
? ? ?Assists with maintaining accurate employee records including associate personal files
? ? ?Participate in ad hoc projects pertains to Human Resources and/or office-wide issues
? ? ?Follow the defined processes in GHRS. Cooperate on focused process efficiency, monitoring of workload and the implementation of the improvement projects
? ? ?Identify the potential for better team efficiencies and agree with the leader on their implementation
? ? ?Fully responsible for keeping employee data accuracy and privacy
? ? ?Facilitate monitoring of team¡¯s tasks and accurate entry of completion in trackers
? ? ?Sharpen expertise and deep knowledge of the HR issues to gain credibility in different areas
? ? ?Enrich the processes and the value added services for the internal customer
? ? ?Facilitate professional excellence through quality delivery of GHRS tasks, expertise in the process mapping and the process designing
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The Requirements:

• Bachelor's Degree required
• HR Shared Services experience highly preferred
• Strong written and verbal communication skills
• Ability to plan and prioritize workload
• Ability to use own initiative but work under instruction as required
• Ability to work as part of a team and alone with a ¡®can do¡¯ attitude
• Maintain good working relationships with colleagues across HR
• Ability to provide a high standards of customer care
• Methodical and organized
• Quick Learner and self-motivated
• Flexible and adaptable to changes
• Working knowledge of Excel and Word will be preferred
• Willing to be assigned on rotating shift and in North America hours
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91±¬ÁÏ is an Equal Opportunity Employer