91±¬ÁÏ

Responsible for the day to day client service of allocated international clients and to provide support for new and existing business for the relevant Business Area.

Roles and Activities

• Provide excellent Service to our clients.
• Global Programmes management.
• Local Programmes (stand-alone policies/compulsory covers) placement and management.
• Ensure effective management of policies throughout their life cycle.
• New Business Tenders and Exercise
• Cooperate with 91±¬ÁÏ Spain internal departments and others 91±¬ÁÏ office worldwide.
• General Advice
  • Client Relationship Management:
  • Understand the clients¡¯ business and their risk management needs in order to provide the necessary service to meet their requirements and add additional value.
• Placement Management:
  • Responsible for the implementation and delivery of agreed placement strategy on a client by client basis including adherence to all relevant processes.
• Operational and Service Delivery:
  • Deliver the end to end ongoing client service, adhering to standardised policies, procedures and service standards for allocated tasks and activity
• General:
  • Support all developments necessary to achieve our business strategies
  • Maintain relevant qualifications required for the role

Skills:?

• Over 3 years of experience in Insurance in relative roles.????
• Intermediate level IT skills (Microsoft Office suite)
• Comprehensive knowledge of insurance in order to deal effectively with client needs
• Strong interpersonal and communication skills with the ability to build relationships with new clients and insurers and maintain strong relationships with existing ones
• Excellent client focus with proven experience of delivery of high levels of client service
• Ability to analyse situations and provide recommendations to identify optimum solutions
• Strong attention to detail, adherence to deadlines, and willingness to deliver and improve the service provided.
• Experience of working with and adhering to processes and systems that support client service delivery
• Intermediate level of data analysis and presentation skills
• Fluent level of English and Spanish, more languages knowledge is a plus

91±¬ÁÏ an Equal Opportunity Employer