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    Customer Service & Business Support Assistant (Health)

    Port Louis, Port Louis District, Mauritius

    Customer Service & Business Support Assistant (Health)

    • 202407383
    • Port Louis, Port Louis District, Mauritius
    • Closing on: Jan 31 2025

    Description

    The Role

    Customer Service & Business Support Assistant (Health)

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    The Primary purpose of the role is to ensure that day-to-day client service and quality targets are achieved within the Health Department. The candidate will support the Client Service Team by contributing? in the placement of Private & Commercial Health Insurance programs for both new business and renewal clients.

    • Building Strong Relationships With Clients By Effectively Addressing? ? ? ?Questions And Needs
    • Supporting Preparation For Client Meetings (Prepare Agendas And Materials, Coordinate Resources, Etc.)?
    • Providing Benefit Enrolment Support, Including Preparing Materials And Presentations, Verifying Policy And Plan Information, And Updating Internal Systems As Necessary
    • Contributing To Completion Of Reports And Administrative Actions?
    • Ensure adherence to Group Policies and Procedures.
    • Ensure Compliance with Local Policies & Procedures
    • Building Relationships Internally And Collaborate Effectively On Cross-Functional Teams
    • Ensuring All Deliverables Align With Client Objectives, Leverage 91±¬ÁÏ Standard Tools And Templates, And Adhere To 91±¬ÁÏ Professional Excellence Standards?

    Qualifications

    The Requirements

    • Minimum Higher School Certificate
    • Previous experience in the Insurance sector will be an advantage
    • Be proactive, flexible and demonstrate a keen willingness to assist fellow colleagues.
    • Ability to meet deadlines, pay attention to details and thrive in an environment that is always changing
    • Excellent Microsoft office skills particularly in Excel and Power Point.
    • Fluent in English & French

    Equal Opportunity Employer

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    Merci

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