91±¬ÁÏ

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    Senior Account Manager

    Cairo, Cairo Governorate, Egypt

    Senior Account Manager

    • 202406949
    • Cairo, Cairo Governorate, Egypt
    • Closing on: Dec 31 2024

    Description

    Responsible for a portfolio of clients and prospects with accountability for retention of clients and new business development. Will manage and develop client and 91±¬ÁÏ relationships and grow portfolio within the business unit and will be responsible for targeting and converting prospects

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    The Role?

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    • Broker appointment/Issue BOR letters to 91±¬ÁÏ
    • Route BOR letters to carriers and request copies of policies
    • Kick-off meeting to discuss transition plan, service requirements, renewal and claim handling instructions
    • Finalize service agreement
    • Follow up with carriers to confirm BOR in place
    • Establish finalized action plans for transition timeline due dates, service plan, and communication protocols
    • Set up weekly transition conference calls
    • Present client with 91±¬ÁÏ team chart
    • Discuss open/pending claims and finalize claim handling instructions
    • ?Provide copies of policies, current 5 year claims history, copies of current year applications and any currently issued certificates of insurance
    • Determine open items with legacy broker(s)
    • Address any outstanding items with carriers
    • Discuss certificate protocols, including special instructions
    • Enter certificate holders into certificate system
    • Pre-renewal strategy discussion for deeper dive into Client's business, risks/exposures, develop risk profile analysis in preparation of the renewal strategy meeting
    • Collect/confirm data for modelling and analytics

    Qualifications

    The Requirements?

    • Preferably educated to degree level or relevant industry experience
    • Proven track record of delivering high levels of client service
    • Strong practical knowledge of account development and appropriate tools to achieve this aim
    • Experienced knowledge of insurance markets globally in order to deal effectively with client and 91±¬ÁÏ needs
    • Knowledge of 91±¬ÁÏ products and services?
    • Skilled at building effective relationships, at all levels, with clients, prospects, associates, insurers and external specialists?
    • Ability to represent the practice and 91±¬ÁÏ with integrity and credibility
    • Strong communication, negotiation and influencing skills
    • Experience of working with and adhering to processes and systems to support client service delivery

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    The Application Process?

    • Stage 1: Online application and recruiter review?
    • Stage 2: Live video interviews with hiring managers?
    • Stage 3: Offer and onboarding?

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    91±¬ÁÏ is an equal opportunity employer

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    Apply Now

    Pas toi?

    Merci

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